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Call Center
The power of personal contact
For your best customers, a timely touch point can nudge a no to a yes. Our Contact Center helps you do just that, by fielding inbound and outbound calls, texts and emails.
Drive 30-35% more qualified leads.
Connect across channels
We follow up with people in the way they prefer, by email, phone and text. Our LQ Cadence system helps boost conversion.
Work with onshore experts
Our specialists are hired in-house and onshore. They’re trained in the likes of finance and operations – and in making a great first impression.
Track and measure everything
Our contact tracking tool keeps things consistent, with scripted flows and detailed notes that spark useful insights.
Stay compliant
We follow TCPA industry guidelines for calls, emails, and texts. So you can be confident that your sales outreach is in line with local laws.
Spotting your trends
We map millions of calls back to our LQ data model. See how your call cadence and qualification rates stack up across industry benchmarks – so when a customer says no, you’ll know exactly why.
Scale your sales
Think of us as the front lines to your sales team. Bring us into…
Field inbound leads
Be sure that every prospect who reaches out gets to speak to a live agent right away. We answer your inbound leads and transfer the qualified ones to you.
Move fast and first
To win someone’s business, you need to win the race to get them on the phone – first. And we’re already dialing. We answer leads in about 15 seconds.
Nurture at each step
Keep a close eye on prospects at each step of their buying journey. We’re quick to follow up with promising customers to keep them engaged at every stage.
Revive older leads
If prospects have fallen off the radar, slowed down or hit a snag, we’ll work to get them right back. We follow up with prospects as needed, so you don’t lose any opportunities.
Set appointments
Use our convenient appointment services to make it easy for prospects to connect with your sales team. No more doing that date and time dance over email.
